![]() Hold down the PlayStation button and go to the Power Options to bring up the power menu and select Turn Off PS4.Īfter the unit completely powers down, wait 10-15 seconds and power it back on. Many users set the PS4 to go into Rest Mode or simply Restart the system, but turning it completely off can help solve issues. The screen will display any updates or if the system is up-to-date say the latest version is installed. Go to Settings–> System Software Updates and see if there are any updates to install. ![]() If there is an update installing it may fix the problem and get you back on the network. There may be a known sign-in issue with an update ready to fix it. If you have a fix not on the listed below let us know in the comments.Ĥ Fixes when PlayStation Network Sign In Failed on the PS4 ![]() The four fixes below are the most common problems the PS4 has when it fails to log into the PlayStation Network. If the PlayStation Network is down or your PlayStation is not online, you will not be able to sign in. If you get a PlayStation Network “Sign In Failed” on a PS4, there are several causes and fixes.įirst, be sure the PlayStation Network is not down, and your internet connection is up and working.
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